Return Limitations and Policies

 

1. Contact us before returning any book, we will respond within 48 hours.
2. Issues must be reported within a reasonable time frame after delivery of the item.
3. Returns must be mailed within 2 days of the original delivered date.
4. Do not use “Return to sender” as a method of returning merchandise.
5. We suggest a return shipping method in case you wish to return the product..
6. booksndeal.com will not issue refunds for claims submitted after 5 days. 

 

Discretionary Returns

 

If you change your mind, or accidentally purchased your item, or need to return the item for some other reason not listed below, please contact us at support@booksndeal.com. We are not required to accept discretionary returns, but will provide a good customer experience.

 

Return Reasons

 

We accept returns for these reasons, as long as the above policies have been followed:

 

• The item received was in lesser condition than listed on your order page.
• The item received was damaged in transit, e.g. the postal service damaged the package and the item inside.
• The item received was different than the item ordered. The ISBN of the item must match what is listed on your order.

 

Restocking Fees

 

If your return was for a discretionary reason as listed above, booksndeal may keep a 10% restocking fee when issuing a refund. For example, if your item cost was 1500 rs, it  is allowed to refund you 1350 rs and keep 150rs for a restocking fee. This restocking fee helps cover the overhead of processing the return.

 

Return Refunds

 

Please allow up to 5 business days to process the return. Once processed the refund will be posted to your account within 2-5 business days.